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ITDevBox

Support & maintenance

We keep your software healthy after launch. Monitoring, security updates, and improvements happen on a steady rhythm, not in emergencies.

Technologies

  • Grafana
  • Sentry
  • Jaeger
  • Sumo Logic
  • GitHub Actions
  • Kubernetes

What we deliver

  • Monitoring and incident response
  • Security patches and dependency updates
  • Performance tuning and cost reviews
  • A monthly budget for improvements
  • Clear SLAs and regular reporting

Frequently asked questions

Do you support software you didn't build?

Yes. We start with an onboarding audit, so we understand the system before we take responsibility for it.

How fast do you respond to incidents?

Response times are agreed in your SLA, and critical issues always come first.

How is support billed?

Usually as a monthly retainer with a set number of hours, adjusted as your needs change.

Have a project in mind?

Let's talk it through. A short call is often enough to find the right next step.

Start a project